What is your role at ACU of Texas?
As an IT Specialist my role, at ACU of Texas, is to provide technical support for all ACU and CUFG employees. Typically I am answering phone calls, handling tickets, or making branch visits to assist with a wide arrange of technical issues.
I also assist the System Administrator with various administration tasks, as well as, make recommendations to the IT Infrastructure Manager in areas that I am a subject matter expert. Specifically I am responsible for a variety of projects including the security camera systems across all ACU branches, door access systems, our security information & event management solution, and assisting with IT security audits.
What advice would you give to recent new hires?
Keep striving to learn! There is always something new to learn here at ACU and there will be plenty of opportunities for you to gain new skill sets if you apply yourself. Take any opportunities you can to visit other branches or departments to learn how others are doing similar tasks and share knowledge with your peers.
What is your favorite quote?
“Those who cannot remember the past are condemned to repeat it.” – George Santayana, Reason in Common Sense
What is your favorite sport?
I like playing Baseball/Softball, but I prefer to watch Football. Unless we’re talking about the 2017 World Series, because those were some of the best games I’ve ever seen regardless of the sport.