As our community responds to the challenges created by the threat of exposure to the coronavirus (COVID-19), we are also responding to these health challenges, as reflected with the following changes to our current services. Current information regarding our locations and services is below:
All non-grocery branch lobbies are accessible by appointment only. Due to the statewide mask order issued by Governor Abbott, members will be required to wear masks inside our branches.
All grocery store branches are temporarily closed until further notice.
These measures are in place to provide a safe environment for both members and employees. We are all working together to stop the spread of the virus by following CDC guidelines.
While our lobbies have reopened, our team is ready to serve you through the drive-thru or over the phone, if you prefer. We offer numerous options for you to conveniently bank at one of our branches or from the safety of your own home:
Our employees in the Member Access Center are also available to assist you from 8 a.m. to 7 p.m., Monday through Friday, and 9 a.m. to 5 p.m. on Saturday, at 1-800-848-0330.
We are offering a variety of options to assist members who may encounter financial hardship due to the pandemic. If there is any way we can help you, please call us at 1-800-848-0330. We will do everything we can to help you during this unprecedented event. Click here for more information if you are filing a disability claim and in need of assistance. Economic relief is on the way for many Americans via Coronavirus relief checks. Click here for more information on who is eligible, how much you will receive, and how checks will be distributed.
Remember that your deposits are insured up to $250,000 per member by the National Credit Union Administration (NCUA) Share Insurance Fund. Furthermore, we are one of the few credit unions in the United States that offers Excess Share Insurance (ESI) to insure deposits up to $500,000 per member. Your deposits are safe and secure, regardless of what is going on in the market. Read more about deposit insurance.
Unfortunately, some people and companies are taking advantage of the fears surrounding the spread of the virus. Do not let fear cloud your judgment when accessing links from emails and social media. Remember that ACU of Texas will never reach out to ask for your personal identifying information by phone, text or email. Learn about known coronavirus scams and tips to protect yourself.
Our website is the best place to stay connected with the latest updates regarding any potential service interruptions you may experience. Our social media pages will also be updated to provide the most current information. We will continue to closely monitor the situation and evaluate additional measures to support our members and communities as needs arise. For up-to-date information on the coronavirus (COVID-19) please visit these sites:
Have confidence that you can access your accounts online anywhere, anytime. If you haven't already, download the ACU of Texas Mobile App and enroll in Online Banking. You'll be able to:
Learn more about Online Banking and check out our how-to videos.
*Subject to approval. Not available for the first 30 days after checking account opening. Not available to 180 Checking Accounts, Access Pre-Paid Cards, or Non-Profit Organization/Club Checking Business Accounts.
Your membership in Benefits Plus® will reap rewards quickly, as you begin to save money on purchases for travel, groceries, restaurants, movies, prescriptions and much more.