Online Banking FAQ
Q: What will I need to set up Online Banking?
A: Make sure you have on hand your Social Security Number, Account Number and the email address you have on file with ACU of Texas. Enroll in online banking.
Q: I am having trouble logging into my online banking account. What do I do?
A: Make sure that you are entering your User ID correctly, and that CAPS LOCK is not on while entering your password. If you have forgotten your password, reset your password.
Q: What are some of the features Online Banking offers?
A: Some of the new features include a more robust alert options, our new My Finance tool, and mobile apps for iPhone/ Android users.
Q: What is the My Finance tool?
A: The My Finance tool allows you to track spending behaviors, categorize expenses, and set goals to help you easily manage your finances and budget.
Q: If I know I need to update my contact information with the credit union how may I do so?
A: Members may update their information in branches, over the phone, via a secure live chat or secure email.
Q: Can I pay my credit card online?
A. Yes. Online Banking incorporates your ACU of Texas Credit Cards, and allows for you to review statements and pay your balance.
Q: Can I transfer money to accounts at another financial institution?
A. Yes. Click here for detailed instructions on how to transfer and make payments to accounts at other financial institutions.
Q: Is Mobile Banking be available?
A: Yes. We have mobile apps for iPhone and Android users. Mobile App details.
Q: What browsers are suitable for use with Online Banking?
A: We support the current and prior major releases of Internet Explorer, Chrome, Safari and Firefox. Each time a new version is released, support will cease on the third-oldest major version. Utilizing older browsers may result in disabled functionality or limited access to services.