Scammers may pose as ACU of Texas employees and call from fake ACU of Texas phone numbers to gain access to your personal information. While ACU of Texas may call you from time to time to enhance your membership, for security reasons, we will NEVER ask for your full account number, card number or social security number. If you are contacted by anyone requesting your full account number, card number or social security number or feel uncomfortable in any way, you should end the communication and contact our Member Access Center at 409.945.4474 or 281.479.3441, connect with a vBanking agent, or visit one of our 15 branch locations.
Contact the Member Access Center at 281.479.3441. If you need help with a lost or stolen card after business hours, please call 800.449.7728.
You can also block your Mastercard® Debit card by using the ACU of Texas Mobile App.
Simply sign in, access the debit card menu and choose Card Controls. Select the card you wish to block, and either deactivate the card or mark it as lost.
ACU of Texas offers world-class tools and systems to detect and prevent fraudulent activity. Below are tools, features and services we offer to help secure your accounts.
Protect your credit cards with your own personal SecureCode so only you can purchase with them online. It's easy, safe, and free.
Members enrolled in Benefits Plus have access to Consumer Protection Services that include fraud alerts, credit reports and identity theft restoration services. Enroll in Benefits Plus Ultimate and take advantage of their Identity Theft Security Center.
Sign up for Account Alerts via Online Banking and increase your account awareness. Choose from balance, transaction, security alerts and more that will be sent directly to your phone or email instantaneously.
Easily manage your accounts and quickly identify potentially fraudulent transactions by signing up to receive automated Fraud Alerts to your mobile device any time account activity is detected.
Your membership in Benefits Plus® will reap rewards quickly, as you begin to save money on purchases for travel, groceries, restaurants, movies, prescriptions and much more.