Services Seven Days a Week.

Accounts + Services > eServices > Mobile Banking

When you need to know now, and you're away from a computer, get 24/7 access to commonly used ACU account information and services from your cell phone. Stay on top of your finances at our smallest branch yet! Our Mobile Banking service can be easily accessed through your cell phone. You can check transaction history, account balances, pay bills, make transfers and locate our nearest ATMs and branches all in the palm of your hand.

Download on the App Store Android app on Google Play

To access ACU of Texas Mobile Banking, you must be enrolled in Home Banking, have a valid account number, Password/PIN and a mobile device with an Internet connection. Simply enter the ACU of Texas Wireless Home Banking URL - www.acutx.org - into the browser of your internet-enabled wireless device and then log in using your ACU of Texas Home Banking Account Number and Password/PIN.

Mobile Banking FAQs

1. How do I access ACU of Texas' Mobile Banking?
In order to access ACU of Texas' Mobile Banking, you need ACU of Texas' Home Banking access (a valid Account Number and Password/PIN) and a mobile device with an Internet connection.
Step 1: Enroll in Online Banking at www.acutx.org.
Step 2: Log into Online Banking, click on Options, then click on Mobile Settings
Step 3: Check the “Enable web access for your mobile device”
Step 4: Choose to receive or not receive Text Message Alerts
Step 5: Insert primary mobile phone number. Only one phone can receive text alerts, however, multiple phones can log into mobile banking
Step 6: Select accounts you wish to access from your mobile phone

2.Which mobile devices are supported for ACU of Texas' Mobile Banking?
Any Web-enabled mobile phone that supports WAP browsers, regardless of make, model, or mobile service provider. This proprietary solution adapts to any screen size and can change dynamically to present items on any screen in a pleasing format.  

3. Which mobile devices are supported for ACU of Texas' Mobile Banking?
Any Web-enabled mobile phone that supports WAP browsers, regardless of make, model, or mobile service provider. This proprietary solution adapts to any screen size and can change dynamically to present items on any screen in a pleasing format.

4. How does ACU of Texas' Mobile Banking handle Security?
ACU of Texas' Mobile Banking offers the familiar experience of online banking, and uses multifactor authentication to enforce the industry’s highest security standards.  

5. Is there a fee to use ACU of Texas' Mobile Banking?
No. ACU of Texas' Mobile Home Banking is free of charge.

6. What ACU of Texas' Home Banking services does ACU of Texas' Mobile Banking include?
ACU of Texas' Mobile Banking includes the following Home Banking services:

  • Account Summaries
  • Account Transaction History
  • Alerts
  • Transfers
  • View due bills (eBills)
  • Pay Bills(through mobile banking for payees already established in online banking.)
  • View Pending Bill Payments
  • Cancel Pending Bill Payments
  • View Bill Payment Histories

7. What happens if I get locked out of ACU of Texas' Mobile Banking?
For security reasons, you may not reset your new password on ACU of Texas' Mobile Banking.You must log on to www.acutx.org and choose the forgot password option. Once your password is set up on your PC, you may use your username and new password to immediately log in to ACU of Texas' Mobile Banking.

8. Can I use ACU of Texas' Mobile Banking if I don't have an ACU of Texas' account?
No. You must have Home Banking Account Number and Password in order to use Mobile Home Banking.

9. What if my phone doesn't have internet access or a data plan?
If you do not have data on your phone you can receive text messages. You will need to log in to your  acutx.org account on your desktop > select the options tab > select to receive text message alerts. *Bill pay does not work with this option

Mobile Phones
1. I keep getting locked out of my account when I try and log in on my mobile phone. Why doesn't it accept my log-in information?
Using your mobile phone to enter data takes a little practice. Passwords are case sensitive; make sure you are entering your password exactly as it is set up. If your password begins with a lower-case letter, you may need to use your phone's shift key to change the default from upper case. In addition, some phones require extra shift key presses to enter numbers instead of letters.

2. Why can't I see the first few transactions of my account history?

Due to the screen size on the mobile phone, only a limited amount of information can be displayed. Some mobile phones take you to the middle or bottom of a new page instead of the top. To make sure you are at the top of the page, use the up arrow key on the phone to scroll all the way to the top of the page. If you want to view more information below, use the down arrow key to scroll down until you come to a "More" link. When you click on "More," it will take you to the next page of information.

3. How do I know if my phone is web-enabled?
If you have a MiniBrowser, MicroBrowser or Wireless Web on your phone's main menu, then it is web-enabled. Contact your mobile phone carrier to confirm that your phone is web-enabled and that the service is activated.

Mobile Phone Carrier FAQs & Tutorial Links
Sprint PCS: Sprint PCS Phone User Guides & Tutorials
Verizon Wireless: Verizon Wireless Mobile Web Information
Cingular Wireless: Cingular Wireless Internet Common Questions
T-Mobile:  http://support.t-mobile.com/productSelector.html