Online Banking FAQ

Make sure that you are entering your User ID correctly, and that CAPS LOCK is not on while entering your password. If you have forgotten your password, click Forgot your username or password? and reset it by using the prompts provided.

Some of the new features include enhanced alert options, fingerprint & facial recognition, free credit monitoring, mobile deposit, and mobile apps for iPhone and Android users.

You can update your email address, phone number and mailing address within Online Banking. This information can be edited within your profile under Contact Information. Members may also update their information in branches, over the phone, via a secure live chat or secure email.

Yes. Online Banking incorporates your ACU of Texas Credit Cards, and allows for you to review statements and pay your balance. 

Track your budget and savings goals right from your dashboard by setting up a Savings Goals or utilizing our free Credit Monitoring tool. 

You may be able to transfer money to some institutions via Bill Pay. In the near future we will be implementing a cross institution transfer method! View detailed instructions on how to transfer and make payments to accounts at other financial institutions in Bill Pay.

Select More > Alerts. From here, you can sign up for Subscription Alerts or Security Alerts and choose where the alert is sent (email, text message or push notification) as well as select the dollar threshold and frequency of alerts as needed.

Under More, select Travel Notice. Input your destination and the dates you will be traveling so that you do not encounter any card or account interruptions.

Yes. We have mobile apps for iPhone and Android users. Mobile App details.

You will need to use Chrome or Safari to access Online Banking. Utilizing other browsers may result in disabled functionality.